Corporate Support

Intoweb Training offers support to corporates in the following ways:

12 month support contract

After converting over to OpenOffice, provide your employees with a complete support package:

  • Support calls are logged onto our website
  • Most queries receive instantaneous interactive support
  • Problems are responded to within minutes
  • Complex queries are researched on your behalf by our experts and responded to within 8 working hours
  • A monthly employee newsletter educating employees about OO features
  • All your OpenOffice problems will be seen to
  • Management reports are available to show system usage
  • Only pay R10 per employee per month

Online helpdesk

If you are not requiring personal support, provide your employees access to the online helpdesk:

  • Search facility to find help
  • 120 subjects, with over a 1000 screenshots of help
  • A monthly employee newsletter educating employees about OO features
  • Management reports are available to show system usage
  • Only pay R5 per employee per month

Quick Reference Cards

Provide key employees with their own Quick Reference Card, to get them going as quickly as possible.

  • All ICDL items are covered in the Quick Reference Card
  • A monthly employee newsletter educating employees about OO features
  • The card shows MS Office to Open Office equavalents
  • Each card consists of 4 pages folded, 8 pages of information
  • Each card costs R50, or R140 for the OpenOffice pack: Writer, Calc and Impress.

Manuals

For power users, provide them with an in-depth manual:

               

Kalahari.net book store

 

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