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Corporate Support |
Intoweb Training offers support to corporates in the following ways:
12 month support contract
After converting over to OpenOffice, provide your employees with a complete support package:
- Support calls are logged onto our website
- Most queries receive instantaneous interactive support
- Problems are responded to within minutes
- Complex queries are researched on your behalf by our experts and responded to within 8 working hours
- A monthly employee newsletter educating employees about OO features
- All your OpenOffice problems will be seen to
- Management reports are available to show system usage
- Only pay R10 per employee per month
Online helpdesk
If you are not requiring personal support, provide your employees access to the online helpdesk:
- Search facility to find help
- 120 subjects, with over a 1000 screenshots of help
- A monthly employee newsletter educating employees about OO features
- Management reports are available to show system usage
- Only pay R5 per employee per month
Quick Reference Cards
Provide key employees with their own Quick Reference Card, to get them going as quickly as possible.
- All ICDL items are covered in the Quick Reference Card
- A monthly employee newsletter educating employees about OO features
- The card shows MS Office to Open Office equavalents
- Each card consists of 4 pages folded, 8 pages of information
- Each card costs R50, or R140 for the OpenOffice pack: Writer, Calc and Impress.
Manuals
For power users, provide them with an in-depth manual:
Kalahari.net book store
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